COACH Rockwall Welcome Desk Admin (Parent Service Hour)

As Welcome Desk Admin at COACH, you will be responsible for maintaining the security and smooth operation of the school’s entrance and front desk area. Your primary duties include monitoring the entrance, assisting visitors, and providing support to students and staff.

Key Duties and Responsibilities:

1. Entrance Monitoring: You will be stationed at the entrance, ensuring the safety and security of the school by monitoring individuals entering the building. Your role is to verify the identity of students, staff, and approved visitors, and to follow established protocols for granting entry.
2. Buzzing in Students: As part of your duties, you will operate the buzzer system to allow students to enter the building during designated times. You will verify the identity of students, ensure they have proper authorization to enter, and provide assistance or directions as needed.
3. Visitor Assistance: As the first point of contact for visitors, you will greet and assist them in a friendly and professional manner. This includes providing directions, answering inquiries, and ensuring visitors sign in and wear identification badges as required.
4. Student Support: You will provide support to students who approach the front desk. This may involve helping them locate their classroom, assisting with minor inquiries or issues, and relaying messages to teachers or staff members when necessary.
5. Administrative Tasks: In addition to your front desk responsibilities, you may be assigned various administrative tasks. This can include answering phone calls, managing mail and deliveries, and maintaining accurate records or documentation.
6. Communication and Coordination: Effective communication is crucial in this role. You will communicate important messages or announcements to students, staff, and parents as directed by school administration. Additionally, you will collaborate with other staff members to ensure a coordinated approach to student support and school operations.
7. Safety and Emergency Procedures: You will be familiar with and follow the school’s safety and emergency procedures. This includes knowing evacuation routes, understanding lockdown procedures, and reporting any safety concerns to the appropriate school authorities.
8. Record Keeping: Accurate record keeping is an essential part of the role. You will maintain visitor logs, record any incidents or concerns, and complete necessary paperwork or documentation as required.
9. Collaborative Teamwork: You will work collaboratively with other staff members, including school administrators, teachers, and support staff, to ensure a safe and supportive learning environment for students. Effective teamwork and communication are vital to maintaining a positive school community.

As a Welcome Desk Admin at COACH, your presence and assistance contribute to creating a welcoming and secure environment for students, staff, and visitors. Your friendly demeanor, organizational skills, and adherence to protocols help ensure the smooth operation of the front desk area and support the overall functioning of the school.

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